Careers

HelpMeSee is a non-profit social enterprise working to end the global health crisis of cataract blindness. Through a focus on surgical training and technology innovation, HelpMeSee is building a sustainable solution to the leading cause of blindness.

HelpMeSee’s unique model combines working with partner surgeons, effective use of technology for training and community mobilization, and working together with local partners to increase access to cataract treatment. Our partner surgeons deliver low-cost, high-quality Manual Small Incision Cataract Surgeries (MSICS) to adults and children in the developing world. Since 2012, HelpMeSee has supported nearly 250,000 sight-restoring procedures through partnerships across ten countries in Asia, Africa and Latin America.

We are committed to building a world-class team dedicated to our mission. We invite you to explore our current openings listed below.

For more information about a specific position, please e-mail jobs@helpmesee.org, or feel free to contact us at any of our global offices.


Job Responsibilities

The Donor Engagement Manager will report to the Director of Donor Services, and will provide support for HelpMeSee’s fundraising programs focusing on cultivation, retention, and re-engagement of donors. This position will oversee the daily execution and processes for these donor services and play a pivotal external communications role with our donor community. This position is expected to cultivate and retain donors for the purpose of increasing long -term value and lifetime donor support.

Customer Service

  • Create and maintain efficient and effective operations to ensure that donors and prospective donors receive the best customer service experience with the goal of building long-term engagement with HelpMeSee.  
  • Act as HelpMeSee’s donor services subject matter expert by keeping abreast of nonprofit donor relations best practices. Recommend and build new donor engagement processes as necessary.
  • Answer and address all donor services-related phone calls; responding to inquiries about HelpMeSee and processing requests to be removed from the mailing list, etc., with an eye towards re-engaging donor. 
  • Answer and address all donor mail and email correspondence and inquiries, with an eye towards driving donor retention and engagement.

Information Management and Gift Processing

  • Maintain up-to-date records and produce timely reports as needed
  • Update all non-donor & donor correspondence in database
  • Input and update data into donor CRM
  • Help identify and upgrade prospective major donors
  • Oversee employee matching gift and workplace giving programs
  • Prepare weekly reports on $300+ gifts, major gifts and matching gifts for development team
  • Processing donations as needed; interact with the Finance team around donation processing and reporting

Acknowledgement and Correspondence

  • Manage the execution of timely acknowledgements for HelpMeSee donors with a focus on recognition programs including tribute giving, monthly giving, leadership giving and matching giving  
  • Contact and reach out to donors, non-donors and potential donors as needed  
  • Draft and execute custom acknowledgement and thank you correspondence  
  • Assist with developing regular donor communication materials, including print newsletters and emails
  • Execute weekly note cards for special donor segments, including honor/memorial donations
  • Draft letters and update Excel spreadsheets and PowerPoint presentations as needed

Details

Start date: Immediate
Education requirements: Bachelor’s Degree
Employment type: Full-time 
Location: NY Office
Compensation: Commensurate with experience
Job function: Fundraising
Reporting to: Director of Donor Services
 Application deadline: Open until filled

​Qualifications

  • Understanding of and commitment to HelpMeSee’s mission
  • At least five years’ non-profit experience in donor engagement, etc.
  • Excellent project management skills
  • Excellent attention to detail
  • Excellent written and oral communication skills  
  • Ability to prioritize, multi-task, meet deadlines and thrive in a fast-paced and entrepreneurial environment
  • Ability to work both independently and as part of a team  
  • Strong computer skills and ability to use existing technology to achieve desired results

How to Apply

Please send a resume, cover letter, and salary expectations via email to: jobs@helpmesee.org, and please include “Application: Donor Engagement Manager” in the email subject line.

* Candidates should be legally authorized to work in the U.S.

Department: Development
Reports to: Director of Donor Services

Job Summary

The Development Associate is responsible for all donor information and gift processing systems. In addition, the Development Associate will support the Donor Engagement Manager in customer service and other prospecting and stewardship initiatives.

Job Responsibilities

Database and Gift Processing Management (75%)

  • Create monthly fundraising reports and other database reports as needed
  • Continually update and correct database records
  • Enter new donor information in the donor database
  • Process major donor, foundation, corporation and bequest donations
  • Enter in-house donations and supervise gift processing agency
  • Manage daily donation and acknowledgment processes
  • Build on standard operating procedures for all data entered into the database

Customer Service and Support (25%) 

  • Answer donor questions, field calls, and proactively call donors to thank them for their recent gift and engage them in conversation
  • Coordinate productions and mailings as needed (ex. thank you cards, special mailings)
  • Handle all administrative details associated with the area

Qualifications

  • Bachelor's degree in a related field.  
  • 2-4 years' related professional experience, preferably in a not-for-profit development office
  • Proficiency in Microsoft Word, Excel and PowerPoint Database management experience  
  • Internet research proficiency
  • Excellent verbal and written communications skills  
  • Ability to present information concisely and effectively, both verbally and in writing  
  • Ability to organize and prioritize work
  • Ability to work independently with little supervision
  • Excellent interpersonal skills

How to Apply

Please send a resume and cover letter via email to: jobs@helpmesee.org, and please include “Application: Development Associate” in the email subject line.

* Candidates should be legally authorized to work in the United States.

UN Delegate Program

HelpMeSee is accredited by the United Nations Economic and Social Council (ECOSOC) and has gained special consultative status. This provides us with access to not only ECOSOC, but also to its many subsidiary bodies, various human rights mechanisms of the UN and special events organized by the General Assembly. Along with other NGOs we are able to contribute to a number of activities such as information dissemination, awareness raising, developmental education, policy advocacy, joint operational projects, participation in intergovernmental processes and contribution of services and technical expertise.

HelpMeSee is creating a UN Delegate Program within which university students both in New York and Geneva can participate. Students passionate about international affairs, humanitarian work or NGO development will have the opportunity to represent HelpMeSee in front of different United Nations bodies from the Economic and Social Council in New York to the World Health Organization in Geneva, thus having the possibility to use their knowledge and skills on a global platform.

Job Responsibilities

  • Responsible for upholding the HelpMeSee name and mission in front of the United Nations body.
  • To speak on behalf of HelpMeSee on various issues ranging from healthcare financing to blindness.
  • To be well-read and knowledgeable on the general background, mission, vision, current projects and future projects of HelpMeSee.  
  • To comfortably deliver prepared or spontaneous speeches on behalf of HelpMeSee at United Nations meetings.
  • To take thorough notes during every meeting at the United Nations.  
  • To provide detailed reports through the various communication channels provided.  
  • To follow-up on pending action items.

Qualifications

  • Need to be available to travel  
  • Shows interest and involvement in international affairs and NGO development  
  • Experience working in a multi-cultural environment  
  • Excellent document drafting/writing, written and oral communication skills  
  • Excellent English verbal, written skills  
  • Punctuality and timeliness in meeting deadlines and fulfilling delegated responsibilities  
  • Fluency / proficiency in other languages is strongly preferred
  • Must dedicate at least 6 months to position*  
  • Must be available to attend specified United Nations meetings  
  • Must be comfortable with public speaking
  • Past experience in Model United Nations is a bonus

Details

Education requirements: Bachelor’s Degree / Master’s Degree in progress
Employment type: Part-Time
Compensation: Paid by hourly rate – Please provide minimum hourly rate expectations
Job function: Global Nonprofit Organization / Global Health / Programs and Campaigns
*Start date: Immediate 

How to Apply 

Please email cover letter and resume to jobs@helpmesee.org with the email subject heading as follows: “HelpMeSee Representative to the UN”.