Careers

HelpMeSee is a non-profit social enterprise working to end the global health crisis of cataract blindness. Through a focus on surgical training and technology innovation, HelpMeSee is building a sustainable solution to the leading cause of blindness.

HelpMeSee’s unique model combines working with partner surgeons, effective use of technology for training and community mobilization, and working together with local partners to increase access to cataract treatment.

For more information about a specific position, please e-mail jobs@helpmesee.org, or feel free to contact us at any of our global offices.

We are committed to building a world-class team dedicated to our mission. We invite you to explore our current openings listed below.

HelpMeSee is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

This position is focuses on the HelpMeSee Eye Surgical Simulator installation and maintenance and is being recruited for these vital operations activities are successful as determined by the established level of quality and according to the simulator placement schedule at HelpMeSee Inc. In addition, this position supports technical requirements for simulator demonstrations.

The Simulator Maintenance Technician will be responsible for implementation of standard procedures for day to day upkeep, preventive maintenance, operational maintenance, Level 3 technical support that includes complex troubleshooting using technical manuals and replacement of modular components for fixing issues, performance of periodic software updates in coordination with new simulator hardware and software releases and inventory management.

The Simulator Maintenance Technician will directly work with the assigned simulator owner. The position will be based out of New York City and will provide required support and oversight to all global sites where simulators have been installed. .

Job Responsibilities

  1. HelpMeSee Inc Simulators
    • Ensure acceptable uptime for simulator and simulator network in the HelpMeSee Headquarters with the intent of supporting the establishment of a benchmark for all locations with simulators on site.
    • Follow the standard operational and maintenance system procedures for simulator, simulator network and associated systems
    • Extend support for simulators and systems at the sites assigned:
    • Technical support:
    • Report and resolve Level 3 operational issues that can be fixed with troubleshooting
    • Maintain inventory of spares
    • Enter and update maintenance records
    • Provide end user support – general simulator and associated systems operational support
    • Interface with various vendors/suppliers as necessary
    • Interface with other interdependent functions within HelpMeSee as necessary
  2. Simulator Placement Locations
    • Support the setup of new simulators
    • Support the hiring/training of other simulator technicians
    • Share knowledge and possibly train newly hired simulator technicians
  3. Support for simulator demonstrations
    • Provide support in terms of packaging, shipment, installation and associated technical support for simulators during promotional events, exhibitions and conferences.

Qualifications

    Technical Skills and Experience:
  • Technical skills and background required to operate, maintain and diagnose simulator and related technical issues.
  • Skilled at utilizing test and support equipment associated with the maintenance, troubleshooting and testing of the simulator systems.
  • Ability to interpret schematics, wiring diagrams and technical documentation; and ability to evaluate, isolate and repair malfunctions.
  • Setup and configure computer networks, firewalls, storage and associated network equipment.
  • Operate PC and/or compatible computer with printer, various standard office equipment.
  • Use at a proficient level: MS Word, Excel, PowerPoint and Outlook. Database: MS Access, preferred.
    General requirements:
  • Good oral and written communications skills.
  • Proficient in English language
  • Ability to work with minimal supervision.
  • Physically fit to lift weight, move, bend and good visual and auditory senses as required for the job.
  • Must be familiar with the ISO 9001 or other such quality systems.
  • Must exhibit high performance and capability to work in a global team environment.

Required Experience

  • Typically requires 2 to 4 years of related experience in electronics, engineering, flight simulation, or other such simulation systems. Directly related experience in virtual reality medical simulation desirable.​
  • Initial requirements for the maintenance technician role: ​
  • ​Moderate software skills, like installing software, operating a Linux system, networking, etc.
  • Basic mechanic skills, like using tools as Allen keys, screwdrivers, caliper, etc. ​
  • Basic electronic skills, like using a multimeter, replacing connectors, etc. ​
  • ​Able to read and follow documented maintenance procedures
  • Proficient at structured problem-solving techniques ​
  • Preferably able to review, mark-up and improve existing (draft) maintenance procedures ​
  • ​The maintenance engineer needs to be qualified to do the simulator maintenance by following maintenance technician training.

Details

Start date: Immediate*
Education requirements: Technical school graduate in electronics or engineering required.
Employment type: Full-Time Extensive travel, both domestic and international may be required for 20-30% of time
Location: New York City office

How to Apply

Please email your resume, cover letter, complete this downloadable application form and send to jobs@helpmesee.org and matthew@helpmesee.org with the email subject heading as follows: “HelpMeSee Eye Surgical Simulator Maintenance Technician”. Please include minimum salary expectations.

Resumes will not be accepted without a filled-in application form.

* - Candidate should be legally authorized to work in the U.S.

HelpMeSee seeks a Marketing/Fundraising intern to help with many aspects of marketing and fundraising communication. Responsibilities include assistance in developing and organizing our fundraising collateral, stewardship communications, and campaign content development. The ideal candidate has experience in marketing research & integrated marketing communication planning, using Customer Relationship Management tools/database, and enjoys working as part of an in-house fundraising/marketing team.

Job Responsibilities

  • Assist marketing team in developing integrated marketing communication campaigns to promote our fundraising programs
  • Organize and manage fundraising/marketing collaterals
  • Assist in optimizing digital marketing campaigns to increase brand awareness and web traffic
  • Drafting social media and email content as needed
  • Support donor stewardship process
  • Assist in translation work as needed

Qualifications

  • Experience with CRM system, Google Analytics, Google AdWords, Facebook advertising
  • Strong analytical skills and market research background
  • Excellent interpersonal communication skills
  • Must be highly-organized, a creative thinker, and a team player
  • Ability to work well with in-house team, and also operate independently with minimal supervision
  • Web design and video editing skills is a plus
  • Mandarin/Cantonese language is a plus

Details

Start date: Immediate*
Education requirements: Bachelor's Degree with business background preferred
Employment type: Part-time paid internship
Hours: 2 days/week (prefer Thursday and Friday)
Job function: Fundraising/Marketing/Communications
Location: New York City office

How to Apply

Please email your resume, cover letter, complete this downloadable application form, and any sample writing/marketing project to jobs@helpmesee.org with the email subject heading as follows: “HelpMeSee Marketing/Fundraising Intern”.

Resumes will not be accepted without a filled-in application form.

* - Candidate should be legally authorized to work in the U.S.

UN Delegate Program

HelpMeSee is accredited by the United Nations Economic and Social Council (ECOSOC) and has gained special consultative status. This provides us with access to not only ECOSOC, but also to its many subsidiary bodies, various human rights mechanisms of the UN and special events organized by the General Assembly. Along with other NGOs we are able to contribute to a number of activities such as information dissemination, awareness raising, developmental education, policy advocacy, joint operational projects, participation in intergovernmental processes and contribution of services and technical expertise.

HelpMeSee is creating a UN Delegate Program within which university students both in New York and Geneva can participate. Students passionate about international affairs, humanitarian work or NGO development will have the opportunity to represent HelpMeSee in front of different United Nations bodies from the Economic and Social Council in New York to the World Health Organization in Geneva, thus having the possibility to use their knowledge and skills on a global platform.

Job Responsibilities

  • Responsible for upholding the HelpMeSee name and mission in front of the United Nations body.
  • To speak on behalf of HelpMeSee on various issues ranging from healthcare financing to blindness.
  • To be well-read and knowledgeable on the general background, mission, vision, current projects and future projects of HelpMeSee.  
  • To comfortably deliver prepared or spontaneous speeches on behalf of HelpMeSee at United Nations meetings.
  • To take thorough notes during every meeting at the United Nations.  
  • To provide detailed reports through the various communication channels provided.  
  • To follow-up on pending action items.

Qualifications

  • Need to be available to travel  
  • Shows interest and involvement in international affairs and NGO development  
  • Experience working in a multi-cultural environment  
  • Excellent document drafting/writing, written and oral communication skills  
  • Excellent English verbal, written skills  
  • Punctuality and timeliness in meeting deadlines and fulfilling delegated responsibilities  
  • Fluency / proficiency in other languages is strongly preferred
  • Must dedicate at least 6 months to position*  
  • Must be available to attend specified United Nations meetings  
  • Must be comfortable with public speaking
  • Past experience in Model United Nations is a bonus

Details

Education requirements: Bachelor’s Degree / Master’s Degree in progress
Employment type: Part-Time
Compensation: Paid by hourly rate – Please provide minimum hourly rate expectations
Job function: Global Nonprofit Organization / Global Health / Programs and Campaigns
*Start date: Immediate 

How to Apply 

Please email cover letter and resume to jobs@helpmesee.org with the email subject heading as follows: “HelpMeSee Representative to the UN”.